Accessibility
TWP is committed to making our website accessible for all customers, including those with disabilities. Consistent with this goal, we are making efforts to maintain and increase the accessibility of our website to ensure that persons with disabilities have full and equal enjoyment of our online goods, services, facilities, privileges, advantages, and accommodations. We have taken several steps to enhance our site and increase its usability by those who access the web using
assistive technology. Our efforts are guided by the Web Content Accessibility Guidelines, version 2.1, Level AA (WCAG 2.1 AA). We will continue to enhance our digital properties to deliver accessible experiences. Auxiliary Aid & Services
If you would like assistance using our website or if you encounter any issues accessing any part of our website, please contact us at 646-741-0735, where a representative will be able to assist you.
Accessibility Feedback Welcome
We welcome feedback from visitors to our website on how the accessibility of the website can be improved. We invite any visitor who believes they have encountered an accessibility issue or who has had any difficulty accessing our website content to contact us using the telephone number or e-mail address below.
Accessibility Contact Information
Please contact us with any information related to the accessibility of our website at 646-741-0735 or hello@twp.com. In order for us to assist you and to maintain the accessibility of our website, please include specific information, including the date you visited our website, the address for the relevant page, and a description of each issue
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Accessibility Statement
This Accessibility Statement applies to: twp.com
We Value Digital Inclusion.
In our effort to provide a fully accessible and optimized user experience for all site visitors, twp.com has taken careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.
The twp.com website is monitored and tested regularly by internal resources and by AudioEye, a third-party provider of Web Accessibility testing and monitoring. As issues of accessibility are identified, results of automated and manual testing are managed through the AudioEye® Digital Accessibility Platform. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and fixes are implemented to improve the website user experience.
AudioEye Accessibility Certification
The AudioEye Certification seal represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and manual testing with the goal of maximizing conformance with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA Success Criteria.
AudioEye certifies that this site is in the process of being enhanced to conform with WCAG 2.1 Level AA Success Criteria to the greatest extent possible.
AudioEye and twp.com continue to collaborate in an ongoing effort to maintain conformance and provide an accessible user experience for all users
This website is regularly tested using a variety of assistive technologies. We recommend using the following web browser / screen reader combinations for an optimized experience:
For Windows users: JAWS and Chrome or NVDA and Firefox
For Mac users: VoiceOver and Safari or VoiceOver and Chrome
For mobile users: VoiceOver for the iPhone and TalkBack for Android devices
Web Accessibility Guidelines
Please see more information about WCAG compliance.
Improving the User Experience for Users of Assistive Technologies
twp.com has leveraged the Web Content Accessibility Guidelines (WCAG) 2.1 as reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user friendly for everyone.
These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible, twp.com has elected to conform to Level AA of these guidelines.
Related Links
Web Accessibility Initiative (WAI)
Feedback
Dedicated web accessibility experts are available to assist site visitors with any issues accessing content and the various services and functions made available across the twp.com website. Site visitors may choose to engage with the Help Desk to report and troubleshoot web accessibility related issues.
Notice something wrong? Please provide your feedback
The AudioEye Toolbar
Providing Users with a Free and Customizable Assistive Utility
In addition to the above-mentioned techniques and strategies – and since not all site visitors have access to assistive tools such as screen readers – we have provided free Web Enhancement Tools that allow site visitors to customize their user experience.
Activate the AudioEye Toolbar by clicking on the Accessibility icon on any page in this website. You can also click the button below.
Activate AudioEye Toolbar
Features
The Visual Toolkit
The Visual Toolkit Customize the visual display of the website
Page Elements Navigation
Navigate easily through any page by element, or content hierarchy
AudioEye Help Desk
Report accessibility related issues
Third-Party Sites
Throughout this website, we make use of different third-party websites such as Instagram, YouTube, Twitter, and Facebook to spread news and information about twp.com products and services. These sites, which are not controlled by twp.com, may present challenges for individuals with disabilities that we are not able to control or remedy.
As made publicly available, here are the Accessibility Policies provided from these third-party sites:
Facebook Accessibility Policy
Google Maps Accessibility Policy
Instagram Accessibility Policy
LinkedIn Accessibility Policy
Twitter Accessibility Policy
YouTube Accessibility Policy